FAQs 2018-02-14T12:31:21+00:00

Your Questions Answered

If you have any questions about SynergERP or the way Sage X3 and Sage X3 People integrate, find answers to your questions below.

What is Sage X3 and Sage X3 People? 2017-09-21T07:58:11+00:00

Sage X3 is an end-to-end business management system that ties all your business processes together across your business – from manufacturing, procurement and inventory, to human resources, customer relationship management, sales and financials. Sage X3 is flexible, scalable, fast and simple to manage. It is ideal for highly complex operations or global businesses with multiple sites, locations and currencies to manage. It is available on your premises or in the cloud. This product caters for enterprise-level organisations.

Sage X3 People is an HR and payroll management solution available on your premises or in the cloud. It allows businesses to manage the full life cycle of an employee including onboarding, training, upskilling and any disciplinary procedures. Sage X3 People seamlessly plugs into Sage X3 – a flexible, scalable and simple ERP solution for highly complex and global enterprises. Together you have an end-to-end business management solution that ties all your business processes together across various departments.

Where does Sage X3 fit in the Sage product stack? 2017-09-21T07:58:00+00:00

Sage X3 is the flagship global solution for middle to large enterprises. It is a comprehensive ERP solution that allows you to manage your processes efficiently across departments – from HR, payroll and financials to sales, customer resource management, procurement and manufacturing.

Is Sage X3 and X3 People the solution for my business? 2017-09-21T07:57:50+00:00

Sage X3 and Sage X3 People is the perfect end-to-end business management solution for middle to large enterprises.

It is ideal if your business:

  • Struggles to see the big picture because departments work in silos.
  • Needs a single version of the truth across multiple companies.
  • Grapples with duplications in the system and fragmented data because none of the systems and processes in the business are integrated.
  • Is looking to move away from Excel to a smarter system.
  • Needs to create intelligence out of data and needs access to business intelligence across the business.
  • Needs to embrace mobility and the cloud.
  • Struggles with accurate and efficient budgeting and forecasting.
  • Needs to streamline intercompany transactions and stock optimisation across a group.
  • Has realised that your current ERP system is no longer sufficient or is limited.
  • Needs to simplify consolidation.
  • If your current system does not cater for global expansion and struggles to manage multi-companies, multi-sites, multi-legislations, multi-languages and multi-currencies.
  • Needs to simplify HR-related reporting.
  • Wants to eliminate the exchange of paper in payroll.
  • Cannot effectively manage the full life cycle of an employee.
What does Sage X3 cost? 2017-09-21T07:57:39+00:00

Sage X3 cannot be costed online, over the phone or at your first meeting. It is configured based on your unique business processes and requirements. At SynergERP, we always have a discovery workshop and in-depth meetings to first acquaint ourselves with  your business. After this, we build a customised demo and draw up an accurate quote based on your requirements. However, we do work according to a structured sales process from the very beginning.

NB: Our initial scoping workshops are absolutely free.

Does Sage X3 and Sage X3 People offer a cloud model? 2017-09-21T07:57:29+00:00

Yes, with Sage X3 and X3 People you have the choice to deploy on premise or in the cloud (public or private). Alternatively you can start with one option and change over time or even opt for a hybrid..

Why can I not work with Sage directly? 2017-09-28T13:34:52+00:00

Sage is 100% channel focused. They work with business partners like SynergERP who sell directly to the end user. Sage ensures that their business partners are highly qualified in rolling out software solutions. Sage’s resources are spent on improving the software instead of becoming involved in the sales cycle.

If you’re interested in finding out more, browse through our case studies or download our brochure.

Alternatively, you can contact us and talk to one of our team members.


We’d like to meet you – and learn more about your business.