Your Questions Answered

If you have any questions about SynergERP or the way Sage X3 and Sage X3 HR integrate, you can find answers to your questions below.

Sage X3 Versions & Maintenance2020-07-30T09:42:59+00:00

To find out more information about the latest version of Sage X3

and the maintenance lifecycle go to this Sage X3 V12 page.

What is Sage X3 and Sage X3 HR?2019-07-01T12:16:56+00:00

Sage Business Cloud X3 is an end-to-end business management system that ties all your business processes together across your business – from manufacturing, procurement and inventory, to human resources, customer relationship management, sales and financials. Sage X3 is flexible, scalable, fast and is easy to manage. It is ideal for highly complex operations or global businesses with multiple sites, locations and currencies to manage. It is available on-premise and in the private and public cloud (public cloud offering dependent on your region). This product caters for medium to large organisations.

Sage X3 HR is an HR management software available on-premise, in the private or public cloud (public cloud offering dependent on your region). It allows businesses to manage the full life cycle of an employee including onboarding, training, upskilling and any disciplinary procedures. Sage X3 HR seamlessly plugs into Sage X3 – a flexible, scalable and simple ERP solution for complex and global enterprises. Together you have an end-to-end business management solution that ties all your business processes together across various departments.

Where does Sage X3 fit in the Sage product stack?2019-07-01T12:19:09+00:00

Sage X3 is Sage’s global flagship solution for medium to large enterprises. It is a comprehensive ERP solution that allows you to manage your processes efficiently across departments – from HR, payroll and financials to sales, customer resource management, procurement and manufacturing.

Is Sage X3 the solution for my business?2019-07-01T12:18:50+00:00

Sage X3 and Sage X3 HR are the perfect end-to-end business management solutions for medium to large enterprises.

It is ideal if your business:

  • Is operating in silos and you want to improve visibility and transparency across companies, sites and departments.
  • Is looking for a single version of the truth across companies, sites and departments.
  • Is duplicating efforts with manual interventions and little or no automation.
  • Is relying on Excel spreadsheets and has key man dependency in departments.
  • Is looking for actionable insights from data.
  • Is looking to embrace a mobile workforce and a cloud strategy.
  • Is struggling with accurate and efficient budgeting and forecasting.
  • Is looking to streamline intercompany dealings and stock optimisation across a group.
  • Has current ERP software that’s hindering growth and expansion.
  • Has a current system that does not cater for global expansion and struggles to manage multiple companies, sites, legislations, languages and currencies.
  • Needs to simplify human resource planning.
  • Wants to move towards a paperless environment.
  • Cannot effectively manage the full life cycle of an employee.
What does Sage X3 cost?2019-07-01T12:19:55+00:00

Sage X3 cannot be costed online, over the phone or at your first meeting. It is configured based on your unique business processes and requirements. At SynergERP, we collaborate with our clients during discovery workshops and in-depth meetings to first acquaint ourselves with your business. After this, we build a customised demo and draw up an accurate quote based on your requirements. There’s a sales methodology that seeks to understand your requirements first, presents value through the software and finally addresses costs.

NB: Our initial scoping workshops are absolutely free.

Does Sage X3 and Sage X3 HR offer a cloud model?2019-07-01T12:20:36+00:00

Yes, with Sage X3 and Sage X3 HR, you have the choice to deploy on-premise or in the private or public cloud (public cloud is dependent on your region). Alternatively, you can start with one option and change over time or even opt for a hybrid.

Why can I not work with Sage directly?2019-07-01T12:23:09+00:00

Sage is 100% channel-focused, meaning that business partners like SynergERP offer the services and support to roll out your Sage X3 solution. Sage ensures that their business partners are highly qualified and perform a quality assurance role during the project. Sage’s resources are spent on improving the software and not getting involved in the sales cycle.

If you’re interested in finding out more, browse through our case studies or download our brochure.

Alternatively, you can contact us and talk to one of our team members.


We’d like to meet you – and learn more about your business.