Situation: Tell us a bit more about your business: what industry do you operate in? What do you do?
Sherwood International, a specialist in providing customised in-bound supply chain solutions into Africa wanted to boost operational efficiency by moving to an integrated ERP system. They needed to see their business in real time and have financial control over sales, shipping turnaround times, stock on order and in the warehouse, and financial transactions.
What was your biggest pain points or frustrations in terms of business management systems/ ERP software that caused you to look for a better solution?
Not having control over costs, sales, shipping turnaround times, stock on order and in the warehouse, and financial transactions. And not being able to view my business in real time.
What did SynergERP offer you?
SynergERP supported Sherwood International with consulting, implementation and training services for the rollout of the new system. Through in-depth scoping workshops SynergERP were able to create and implement a Sage X3 solution customised to Sherwood International’s specific needs.
Why did you choose SynergERP and the Sage X3 solution?// How has it benefited your business?
With Sage X3 in place, Sherwood now has an integrated, real-time business system that improves financial controls and provides them with insight into sales, shipping turnaround times, stock on order and in the warehouse, and financial transactions.
According to Desiree’ Butler, Accountant and Sherwood International, the implementation process was professional and effortless: “After the discussions, SynergERP worked closely with our team and all our needs met. They bent over backwards to ensure what we required was delivered and always fitted in with our timelines. It is a fantastic system”.